How It Works
The flow

Six roles,
one seamless handoff

Each role picks up exactly where the last one left off — no gaps, no context lost, all in a single workspace.

Step 01

Organization Admin

Set up the workspace

Everything starts with the org. The admin builds the home base and hands each person the right portal.

  • Create the organization and pick a plan.
  • Invite people and assign their role portals.
  • Spin up the first projects and watch company-wide analytics.
bluqueue.app/organization
Organization dashboard

Step 02

Supervisor

Safeguard delivery

Supervisors sit above the projects, keeping teams staffed and every release on a healthy track.

  • Oversee multiple projects and their teams.
  • Assign Project Managers and balance workloads.
  • Track coverage, pass rate and team leaderboards.
bluqueue.app/organization/projects
Projects oversight

Step 03

Project Manager

Plan the delivery

The PM turns goals into a structured plan — milestones, tasks and the test scope that proves it works.

  • Break work into milestones, tasks and subtasks.
  • Build the project hierarchy and assign owners.
  • Define test plans and lock the release scope.
bluqueue.app/projects/hierarchy
Project hierarchy

Step 04

Team Lead

Drive the squad

Team leads run the board day to day, unblocking developers and keeping milestones moving.

  • Manage the kanban board and clear blockers.
  • Review progress and reassign work as needed.
  • Keep milestones and deadlines on track.
bluqueue.app/projects/board
Kanban board

Step 05

Developer

Build and fix

Developers pick up the work, ship it, and let the desktop agent track time automatically.

  • Pick up assigned tasks and move them across the board.
  • Track active time automatically with the desktop agent.
  • Fix reported bugs and share wins in the newsfeed.
bluqueue.app/agent-records
Time tracking

Step 06

Tester

Test and verify

Testers close the loop — turning the plan into cases, running them, and raising the bugs that keep quality high.

  • Write test scenarios and cases from the plan.
  • Execute suites and record deterministic results.
  • Raise bugs with full reproduction steps and impact.
bluqueue.app/projects/test-cases
Test cases
Desktop Agent

Time tracked where the work happens

Developers slide to clock in and the BluQueue desktop agent handles the rest — syncing projects, milestones and tasks, and tracking active time in the background with smart idle detection, so hours land on the right work automatically.

  • Smart background time tracking with idle detection
  • Project, milestone, task, and subtask sync from BluQueue
  • Active app and window tracking
  • Analytics page with daily insights
  • Offline-first storage with one-click sync when you are ready
Explore the desktop agent
Why the agent matters

Live tracking
& real reports

Every clock-in on the desktop agent feeds your org's live presence, hour rollups, and project reports — so time tracking is useful the moment work starts.

See who is working right now

Admins and supervisors get a live feed of who is online, who is working, and which project, milestone, and task they are on — rolled up from every desktop agent.

BluQueue Agent Records live presence and hours summary
BluQueue tracking reports with stacked project hours chart
BluQueue project time breakdown list and donut chart
No credit card
6 role portals
Start in under 2 minutes

Run entire software development
lifecycle in one platform

Projects, tests, bugs, time and teams — together at last. Create your first project in minutes, no credit card required.

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The complete software lifecycle platform. Plan projects, run tests, track bugs and time — all in one place, for every role on your team.

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